A hotel receptionist at the front desk welcomes guests, handles check-ins and check-outs, provides information about hotel amenities and services, assists with reservations, manages guest inquiries and requests, and ensures a smooth and positive guest experience.

Hotel receptionists should learn English because it's an international language widely used in the hospitality industry. This enables effective communication with diverse guests, enhances customer service, and ensures a smoother guest experience.

The five duties of a receptionist include greeting visitors, answering phone calls, managing appointments, handling administrative tasks, and providing information and assistance to guests or clients.

Alison’s English for Tourism - Hotel Reception and Front Desk course will teach you the essential English language skills required to work in a hotel, starting from how to answer general hotel inquiries, to outlining a hotel's check-in and check-out procedures.